Privacy & Trust
Committed to Protecting the Privacy of Your Data
ProHawk Technology Group is committed to protecting your personal data and complying with the highest standards of privacy and security. We take all appropriate technical and organizational steps to protect the confidentiality and prevent data compromise.
Consistent application of current anti-virus and encryption software; continuous system and data center monitoring to ensure compliance with security policies.
Regular training and awareness programs focused on security and privacy to ensure workforce understanding and application of personal data protection best practices. We also enforce stringent privacy policies and governance standards for personal data treatment.
Locking doors and file cabinets, controlling access to our facilities, and the secure destruction of media containing personal information.
Industry-leading Security Practices
ProHawk Technology Group understands the critical importance of compliance with laws and regulations governing the collection and use of personal data. The security features of our products are designed to mitigate data risks, such as loss or unauthorized access, destruction, use, modification, or disclosure.
Committed to Privacy
Use our website www.prohawk.ai/cloud or the “Site”), mobile applications, online products and services provided by us, or our maintenance and professional services (collectively the “Services”);
COLLECTION OF INFORMATION
Information You Provide to Us
We collect personal information you provide directly to us or that we may obtain in connection with our offerings. For example, we collect personal information when you create an online/mobile application account and/or profile, use or access our Services, including any interactive areas of our Services, request, register or purchase products or services, fill out a form, provide us with your business card or other contact information, participate in a contest or promotion, complete a product or Services-related survey, apply for a job, participate in discussion groups or forums, sign up to receive one of our newsletters, communicate with us via third-party social media sites, request customer support, or register to a secure extranet site to obtain access to webinars, product information, support, Services, and training, or otherwise communicate with us.
The types of personal information we may collect include your name, email address, account username, password and/or responses to security questions, address, phone number, company name and your company related contact details, details regarding your job function, job title, industry sector, work-related records and reports, device and tool information related to your account (e.g., serial number and date purchased), payment information, service activation codes, photographs, videos, diagrams, notes, and any other personal information you choose to provide.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we may automatically collect certain information, which could include personal information, such as:
You can learn more about Cookies by visiting www.allaboutcookies.org/manage-cookies/index.html; and opt-out of certain Cookies by visiting your browser or device settings, including in some cases to prevent their installation altogether. Although rejecting certain Cookies will not interfere with your ability to interact with most of our Services, certain functions and/or Services might be unavailable to you if you reject certain Cookies.
ProHawk uses and allows certain third-party Cookies on our Site to help us understand what product information is of most interest to you, to send advertisements tailored to your interests (interest-based advertising), and to measure the effectiveness of such advertising and other information.
These third-party Cookies collect and analyze certain types of personal information, including IP address, browser type, system language, screen resolution metrics, ISP, pages visited, and URLs of web pages that referred visitors to the Site, OS version, Geo Location, time zone, date-time stamp, time spent on pages, and clickstream data session information and other similar information. The third-party Cookies may collect such personal information on our Site and combine the information collected with other information from other websites and/or other online or mobile products and services you may use or visit.
To learn more about certain Cookies used to send interest-based advertising and to exercise certain opt-out choices you may have, please visit the Digital Advertising Alliance, Network Advertising Initiative, or for our mobile applications, your device settings or downloading the AppChoices mobile application.
USE OF INFORMATION
We may use your personal information for various purposes, including to:
In order to process your personal information, we may rely on your consent, our legitimate interest in customizing and providing our products and services, and the need to process your personal information in order to provide our products and Services to you, as our legal bases (where required) for collecting your personal information.
CROSS BORDER TRANSFERS
Your personal information will be stored at our offices or on our servers and those of our Service Providers (defined below), which may be located in the United States or other countries which may not have a level of data protection law equivalent to that of your country. With respect to such transfers from the European Economic Area (“EEA”) to the US and other non-EEA jurisdictions, we may rely on the European Union Model Clauses, binding corporate rules, or other approved cross-border transfer mechanisms approved by the European Commission and/or the need to process your personal information in order to provide the requested products and Services (performance of a contract) to transfer your personal information. As permitted by applicable law, you may request details about the suitable safeguards we have in place by contacting us using the contact details in the Contacts Section. With respect to such transfers from the EEA and Switzerland to the US, we may also rely on our self-certification under the relevant Privacy Shield Framework (see below).
SHARING OF INFORMATION
Unless permitted by relevant laws, or you have provided consent, we will not sell, rent or otherwise provide your personal information to third parties (other than ProHawk affiliates) for marketing purposes unless you have granted us permission to do so.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
SOCIAL SHARING FEATURES
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button, and the LinkedIn and Twitter “Follow” buttons), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features. We accept no responsibility for the privacy practices of these entities.
If you choose to use our referral service to tell a friend about a page on ProHawk.com, we will ask you for your friend’s name and email address, which we understand you are authorized to provide. We will automatically send your friend a one-time email inviting him or her to visit the Site. ProHawk does not store this information.
DO NOT TRACK
At this time, the Site is not configured to honor browsers’ “Do Not Track” signals.
The security of your personal information is very important to ProHawk. We have in place physical, administrative, and technical safeguards designed to protect your personal information. In addition, ProHawk uses standard security protocols and mechanisms to exchange the transmission of sensitive such as credit card details.
While we strive to protect your personal information, we cannot ensure the security of the information you transmit. We recommend you take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and use a secure browser.
If you choose to not provide certain personal information, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested.
You can always unsubscribe or choose your preferred method of communication from us by following the specific instructions in the email you receive or by notifying us via the appropriate method below under “Communications Preference and Unsubscribing.” In countries where required by law, ProHawk will offer you the opportunity to opt-in before promotional materials are sent to you. This will not apply to the receipt of mandatory communications that are considered part of certain ProHawk Services, which you may receive periodically unless you cancel the Service.
ProHawk strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain personal information integrity. We will provide you with access to your personal information when reasonable, or in accordance with relevant laws, including making reasonable effort to provide you with online access and the opportunity to change your personal information. To protect your privacy and security, we will take steps to verify your identity before granting access or making changes to your personal information. Requests to delete personal information are subject to any applicable legal and ethical reporting or document retention obligations. To access and/or correct information, you can do so online or notify us via the appropriate method below.
Your Privacy Rights
As described above, we may share personal information with third parties for marketing purposes in relation to our products and Services with your prior permission or where otherwise permitted by applicable law. To opt-out of having your personal information shared in this way, please contact us at firstname.lastname@example.org.
In accordance with applicable law, you may have the right to access, correct, delete, transfer, restrict or object to the processing of certain personal information at any time. This may be done by logging into your online account or emailing us at email@example.com, or by contacting us by phone at 1-800-357-7666, 978-614-4000, or mail at ProHawk Technology Group Technology Group, Inc., Data Privacy Office, 7635 Ashley Park Court, Suite 503, Orlando, Florida, 32835.
When contacting us, please provide your name, title, company name, and email address. Your request will be answered within a reasonable timeframe, consistent with applicable law.
Please note that we may charge a small fee for complying with the above requests where permitted by applicable law. In addition to the above rights, depending on your location, you may have the right to lodge a complaint with your local data protection authority.
If you wish to deactivate or delete your account, please email us at firstname.lastname@example.org, but note that we may retain certain personal information as required by law or for legitimate business purposes. We may also retain cached or archived copies of personal information for a reasonable period of time.
We may collect location information when you use certain ProHawk devices or tools. The owner of the account associated with such devices or tools can control the collection and use of this location information through his or her account settings. If the account owner deactivates the collection of location information, certain features of our devices or tools may no longer function.
Communications Preference and Unsubscribing
You can choose your preferred method of communication from ProHawk using the Communications Preference Center. You may also choose to opt-out of ProHawk contacting you for marketing purposes by email, postal mail, fax and/or phone by sending an email to email@example.com. If you opt out, we may still send you non-marketing communications, such as those about your account or our ongoing business relations.
With your consent, we may send push notifications or alerts to your mobile device for updates and communications related to the Services. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Children’s Privacy Protection
This Site does not target and is not intended for children under the age of 13. Further, this Site will not knowingly collect personal information from children, and ProHawk will delete such information upon discovery.
We are responsible for the processing of personal information we receive under these Privacy Shield Frameworks and subsequently transfer to a third party acting as an agent on our behalf. We comply with the Privacy Shield Principles for all onward transfers of Personal Information from the EU and Switzerland. We remain liable under the Privacy Shield Principles if third-party agents that we engage to process personal data on our behalf do so in a manner inconsistent with the Principles unless we prove that we are not responsible for the event giving rise to the damage.
In certain situations, we may be required to disclose Personal Information in response to lawful requests by public or government authorities, including to meet national security or law enforcement requirements. With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, ProHawk is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.
Pursuant to the Privacy Shield Frameworks, EU and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, should direct their query to firstname.lastname@example.org/cloud. If requested to remove data, we will respond within a reasonable timeframe.
We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to email@example.com.
In compliance with the Privacy Shield Principles, ProHawk commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact ProHawk by email at firstname.lastname@example.org/cloud. We will respond to complaints regarding the collection or use of your personal information within a reasonable time period.
ProHawk has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.
If your complaint involves human resources data transferred to the United States from the EU and/or Switzerland in the context of the employment relationship, and ProHawk does not address it satisfactorily, ProHawk commits to cooperate with the panel established by the EU data protection authorities (DPA Panel) and/or the Swiss Federal
Category of use
These cookies allow our websites to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in. For instance, by remembering your region, a website may be able to provide you with local weather reports or traffic news. These cookies can also assist you in changing text size, font, and other parts of web pages that you can personalize.
Loss of the information stored in a preference cookie may make the website experience less functional but should not prevent it from working.
Most ProHawk users will have a preferences cookie called ‘NID’ in their browsers. A browser sends this cookie with requests to ProHawk’s sites. The NID cookie contains a unique ID ProHawk uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have ProHawk’s SafeSearch filter turned on.
We use security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.
Process cookies help make the website work and deliver services that the website visitor expects, like navigating around web pages or accessing secure areas of the website. Without these cookies, the website cannot function properly.
For example, we use a cookie called ‘lbcs’ which makes it possible for ProHawk Docs to open many Docs in one browser. Blocking this cookie would prevent ProHawk Docs from operating correctly.
Websites often collect information about how users interact with a website. This may include the pages users visit most often and whether users get error messages from certain pages. We use these so-called ‘session state cookies’ to help us improve our services, in order to improve our users’ browsing experience. Blocking or deleting these cookies will not render the website unusable.
These cookies may also be used to anonymously measure the effectiveness of PPC (pay per click) and affiliate advertising.
For example, we use a cookie called ‘recently_watched_video_id_list’ so that YouTube can record the videos most recently watched by a particular browser.
Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to ProHawk. The main cookie used by Google Analytics is the ‘_ga’ cookie.
In addition to reporting website usage statistics, Google Analytics can also be used, together with some of the advertising cookies described above, to help show more relevant ads on ProHawk properties (like VEEZY.video or Prohawk.cloud) and across the web and to measure interactions with the ads we show.
Data Protection and Information Commissioner, as applicable and to reasonably comply with the advice given by the DPA panel and/or Commissioner, as applicable with regard to such human resources data. To pursue an unresolved human resources complaint, you should contact the state or national data protection or labor authority in the appropriate jurisdiction. Contact details for the EU data protection authorities can be found at https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080. Complaints related to human resources data should not be addressed to the BBB EU PRIVACY SHIELD.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction
If you have any questions regarding this policy please contact us directly via email at email@example.com/cloud
ProHawk Cookie Usage
A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience.
We use them to make the ads you see more relevant to you, to count how many visitors we receive to a page, to help you sign up for our services, to protect your data, or to remember your settings. You can see a list of the types of cookies used by ProHawk Technology Group in the list below.